A heat pump makes noise, but modern units are much quieter than a few years ago. More important than the decibels on paper is the placement and whether we stay within the applicable standards.
- Modern outdoor units are whisper-quiet
- Legal noise standards apply at the neighbours'
- Placement determines the noise experience
- Enclosures and vibration dampers provide extra help
What does the standard say?
For heat pumps, there is a legal noise standard at the property boundary with the neighbours. We dimension and install the unit so that we remain well within those limits; we check this in advance during the site survey.
Quiet through smart placement
We do not place the outdoor unit directly under a bedroom window or tight against the fence. With vibration dampers, the correct distance and possibly an enclosure we keep the noise low. Many units also have a quieter night mode.
Ask during the site survey
Are you worried about noise? During the free site survey, we determine the best location and the quietest model for your situation, so that neither you nor your neighbours are bothered by it.
Frequently asked questions
Will I hear the heat pump inside?
The indoor unit is very quiet. You will hear the outdoor unit softly outside; with proper placement, you will not notice anything inside.
Can a heat pump be placed just anywhere?
Noise standards apply towards the neighbours. We ensure that the installation complies with these, and we include this in our advice.
Curious about what this means for your home?
Take the free sustainability check with your address; you will immediately see your energy label, roof area and savings opportunities.